Case Manager
Requirements (Education, Experience, Licensure, Certification):
- High school diploma or GED and 1 year of work related experience.
Preferred Qualifications:
- Associate's degree and 1 to 3 years of work related experience, including 2 years of Juvenile Court work experience.
Special Working Conditions and/or Hazards:
- Employees work indoors and are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.
Job Duties:
- Assists assigned Magistrate in the courtroom by performing specified tasks to enhance the efficient operation of the courtroom and orderly case flow. Coordinates docketing issues, past due reports and messages between the Magistrates, clients and professional staff. Assists with departmental operations on as needed basis, including, but not limited to, answering reception desk telephone, assisting walk-ins, scheduling hearings, etc.
- Compiles and obtains docket dates and notifies parties of continued hearings.
- Responsible for sending all completed paperwork to appropriate parties and departments at the conclusion of hearings.
- Assists attorneys and the public regarding policy and procedure.
- Performs other duties as assigned.
- Demonstrates regular and predictable attendance.
Summary of KNOWLEDGE, SKILLS AND ABILITIES required for the position:
- Must possess clerical/administrative skills/abilities, which include: Ability to type accurately and efficiently in a variety of systems, write legibly and demonstrate excellent clerical skills.
- Must possess computer/technical skills/abilities, which include: Must be able to use computer software, including, but not limited to: GroupWise, Microsoft Office and the Court's JCMS case management system.
- Must possess project/process management skills/abilities, which include: Excellent organizational skills and time management skills with a high degree of precision; Must possess good judgment and problem solving skills.
- Must possess written and oral communication skills/abilities, which include: Ability to communicate professionally, courteously, and effectively in person, in writing and over the phone; Ability to maintain positive, professional working relationships with associates, supervisors, officials and the general public. Must be able to work independently and be a self-starter.
- Must possess job knowledge of departmental policies and procedures, resources available to the public, and knowledge of Dependency Court jurisdiction, including interfacing agencies.
Hamilton County Juvenile Court is a Drug-Free Workplace