BUSINESS OFFICE REPRESENTATIVE
Nature of Work
The purpose of this job is to perform business office accounting and administrative support. Provides customer service, payroll, financial matters, purchasing activities, and other duties as assigned. Collaborates with management on business process improvement. Provides guidance and training when necessary.
This posting may be used to fill positions in multiple departments. Current opening is in City Treasury.
Minimum Training and Experience
- High School diploma, plus some college level training in financial systems, business administration, accounting or related field
- At least three (3) years of responsible experience in clerical accounting, billing collections or finance customer service work
- Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities
Preferred Qualification
- Associate's degree related to financial systems, business administration, or accounting.
Other Necessary Qualifications
Knowledge of:
- Business automated systems and procedures for bill creation, bill collection and follow up systems
- Collection operations, processes and/or procedures
- Departmental rules, policies and regulations
- Financial operations and the practices governing such
- Applicable software applications
- English grammar, spelling, punctuation
- Principles and practices of basic bookkeeping
- Modern office procedures, methods and computer equipment
Skill in:
- Customer service
- Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
- Performing a variety of duties, often changing from one task to another of a different nature
- Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
Ability to:
- Interpret and apply City policies, regulations, procedures, standards and requirements
- Maintain recordkeeping systems, organize and conduct technical surveys and prepare comprehensive reports
- Post, check, balance, schedule and reconcile accounts
- Prepare clear and concise reports
- Communicate effectively, both orally and in writing
- Meet schedules and deadlines of the work
- Understand and carry out oral and written directions
- Accurately organize and maintain paper documents and electronic files