Suburban Rapid-Rehousing Program Manager
This position is responsible for the overall staff and program management of The Link’s SMAC Housing Programs providing scattered site rapid rehousing and permanent supportive housing in the Suburban Metro Area CoC. The Program Manager ensures efficient operation of programming that is consistent with The Link’s mission, goals, and objectives and funding compliance. In addition, the manager directly supervises SMAC Housing staff.
CORE JOB FUNCTIONS
Duties and Responsibilities:
- Oversee and manage the staffing and program requirements of The Link’s SMAC Rapid Re-Housing and Permanent Supportive Housing Programs (HUD SHP)
- Provide oversight and supervision to case managers and housing coordinator to assess and support individual client, as well as community and program, needs.
- Provides oversight and supervision to Individualized Service Plans to support goal progress and client participation and engagement
- Participate in the development and implementation of strategic planning for the agency
- Support and provide training to staff on various models of service implementation in a scattered site setting, including Positive Youth Development, RRH, harm reduction, trauma informed care, etc.
- Ensure programs are in compliance with funding requirements
- Writes reports and compiles statistics for funders and other key stakeholders in a complete, accurate, and timely manner
- Assess, researches, and implements program improvement and expansion
- Develops efficiency standards for the programs
- Ensures that the programs operate within budget guidelines
- Maintains a work environment that attracts, keeps, and motivates a diverse workforce of top quality people
- Creates and maintains community relations appropriate to the fulfillment of agency priorities and objectives
- Develops collaborations and referral process for services beyond the scope of The Link
- Arranges and participates in speaking engagements
- Participates in committees as appointed internally and in the community
- Preserve the integrity of the programs and agency
- Demonstrate commitment to The Link’s mission and vision, and values of equity, diversity and inclusion
- Support the overall growth of the agency
- Maintain positive and healthy relationship with co-workers and other related parties
- Assist where needed as a team player
- Create a safe, respectful, and healthy atmosphere and environment where everyone can grow and learn
- Participate in special projects as necessary
- Attend all meetings and trainings as required
- Maintain positive and professional interactions with clients, co-workers, and all parties involved
- All other duties as assigned
Education and Experience:
- BA degree in related field or 4 years of experience working with young people who have experienced homelessness
- Experience in management or supervision of HUD or other housing programs, preferably in the Dakota, Washington, Scott, Carver, and Anoka counties
- Experience working with young people who have barriers to housing and stability
- Experience providing services to young people experiencing homelessness in suburban/rural communities
- Case Management planning oversight and supervision
- Experience with HMIS
- Experience with HUD grant management preferred
- Experience in working with clients who have been homeless and have other housing barriers
- Experience supervising employees is preferred
Skills, Knowledge and Abilities:
- Desire to continuously learn for personal and professional growth
- High level of personal and professional integrity, including ability to protect and maintain confidentiality
- Ability to work effectively with and relate to diverse populations
- Excellent communication skills, both verbally and writing
- Professional demeanor
- Ability to work independently as well as in teams
- Demonstrated ability to efficiently organize, coordinate, track and complete multiple tasks as well as adjust to changing priorities
- Computer application proficiency, including Microsoft Outlook, Word, Excel, PowerPoint, etc.
- Experience with office equipment, such as photocopier, fax, scanner, etc
- Reliable vehicle (with current insurance at the levels required by the Link) and ability to pass a criminal background and driving history check
Applications are being accepted through March 27, 2020
Compensation: This position is a full-time, 40 hour/week position. Compensation is $57,000/year (exempt) plus benefits, which currently include health insurance, dental insurance, vision plan, 401k with employer match, flex plan, short and long-term disability, life insurance, paid time off, paid holidays, birthday PTO and volunteer PTO.
Hours: 9:00 a.m to 5:00 p.m. (with some flexibility) with occasional hours required outside of regular schedule. Position works out of an accessible office space in Apple Valley at Grace Lutheran Church and also in the community. Frequent travel around the Twin Cities Metro area is required of this position.
All agency employees must be able to work effectively in a mission-driven agency whose clients and staff exhibit significant diversity with respect to race, ethnicity, gender identity, sexual orientation, socio-economic status, nationality, and religion. We are committed to the principle of equity and are particularly interested in receiving applications from a broad spectrum of individuals.