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Institutional Services Worker – Generalist

Why join the Contra Costa [Department/Division]?
The Contra Costa County Health Services Department is offering an excellent career opportunity to qualified individuals interested in working in the Food and Nutrition Services division. The Institutional Services Worker plays an important role in the Health Services Food and Nutrition Services division by preparing and distributing food. This job supports the Food and Nutrition division by performing various manual and technical tasks. There are multiple vacancies in Food and Nutrition Services!

We are looking for someone who is:
  • Dependable
  • Honest
  • Hardworking
  • Positive
  • A problem solver
  • Energetic

What you will typically be responsible for:
  • Set up and serve individuals in kitchen or cafeteria lines
  • Weigh and measure food portions
  • Prepare diet nourishment and tube feeding mixtures
  • Wash dishes by hand or by using mechanical equipment
  • Set up and maintain employee dining room
  • Sweep and mop kitchen floors and spot cleans walls

A few reasons you might love this job:
  • There is opportunity for promotional growth
  • You will be part of a hardworking team
  • There is opportunity to learn the fundamentals of healthcare Food and Nutrition Services

A few challenges you might face in this job:
  • You will work in a fast paced environment
  • Daily tasks can vary depending upon the operational need
  • You will work in a highly regulated government environment

Competencies Required:
  • Oral CommunicationEngaging effectively in dialogue
  • AdaptabilityResponding positively to change and modifying behavior as the situation requires
  • Professional Integrity & EthicsDisplaying honesty, adherence to principles, and personal accountability
  • ListeningFully comprehending spoken communication
  • Customer FocusAttending to the needs and expectations of customers
  • Manual DexterityUsing senses, hands, and fingers in manipulating objects quickly and efficiently
  • General Physical AbilityUsing strength, endurance, flexibility, balance, and coordination
  • Safety FocusShowing vigilance and care in identifying and addressing health risks and safety hazards
  • Environmental Exposure TolerancePerforming under physically demanding conditions
  • TeamworkCollaborating with others to achieve shared goals
  • Valuing DiversityAppreciating the benefits of varied backgrounds and cultures in the workplace
  • Handling StressMaintaining emotional stability and self-control under pressure, challenge, or adversity
  • Displaying Ownership and AccountabilityHolding self and others accountable for measurable high-quality, timely, and cost-effective results
  • Building & Maintaining RelationshipsEstablishing rapport and maintaining mutually productive relationships

Minimum Qualifications: 

License Required: Possession of a Valid California Motor Vehicle Operator's License is required at the Specialist and Lead Levels.

Experience: Either one (1) year full-time or its equivalent experience in the class of Institutional Services Aide in Contra Costa County or one (1) year of full-time or its equivalent institutional cleaning or food service experience.

Selection Process:
  1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 
  2. Multiple Choice Test: Candidates will be evaluated on necessary knowledge and skills that may include: knowledge of methods and practices of cleaning kitchen utensils, ability to understand and follow directions, and the ability to work cooperatively with others..
  3. Final Selection Interviews: Tentatively scheduled for the week of March 9, 2020.
TENTATIVE DATES
Multiple Choice Test: March 3, 2020 

Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. 

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.
 
DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.