Revenue & Tax Specialist II
The City of Portland, Bureau of Revenue and Financial Services is recruiting one permanent, full-time Revenue and Tax Specialist II to join the Tax Division.
This recruitment will remain open until 75 applications have been received or until the posted closing date, Friday, April 19, 2019, whichever comes first. Applications received after the 75 application limit has been reached will not be included in this recruitment process.
The Revenue and Tax Specialist II is responsible for providing business, personal income tax and / or liens account customer service assistance to customers on the phone, in person and via email using extensive communications and referral skills and a working knowledge of the bureau programs, codes and data systems. Additional responsibilities include reviewing, analyzing and entering detailed information from a variety of documents, tax returns and exemption forms, depositing receipts via batches and balancing the batch deposit. Although not required, the Tax Division encourages candidates that can fluently speak another language to include that information in your resume. A keyboarding speed of 45 words per minute and ten-key by touch is preferred, but not required. Future vacancies, including temporary appointments, may be filled from the resulting eligible list.
External applicants start at the entry salary rate. This classification is represented by the District Council of Trade Unions (DCTU). To view this labor agreement, please go to https://www.portlandoregon.gov/bhr/27840 and click on the appropriate link.
Why join the City of Portland?
The City of Portland is committed to offering medical, dental, vision, basic life, and long-term disability coverage that provides quality care, support and value to eligible employees and their family members. Additional benefits such as flexible spending accounts, supplemental life insurance and employee assistance program coverage are available to ensure employees have the appropriate tools to safeguard themselves and their family. The City of Portland also participates in PERS, the Oregon Public Employees Retirement System. For more information on the City of Portland's benefits please click here.
TO QUALIFY:
The following minimum qualifications are required for this position:
- Ability and experience effectively communicating technical information such as basic tax code and filing requirements to customers both orally and in writing.
- Ability and experience providing customer assistance to customers who may be angry, upset or confused.
- Knowledge and experience applying cash handling and / or deposit balancing skills and the use of business math at an intermediate level, including fractions and percentages.
- Ability and experience reviewing documents for accuracy and compliance while exercising critical thinking.
- Skill and experience keyboarding and data entry.
Applicants must also possess:
• Ability to successfully pass an in-depth background investigation.
THE RECRUITMENT PROCESS:
An evaluation of each applicant's training and experience, as demonstrated in your resume and responses to the supplemental questions weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Some positions may require those placed on the eligible list to complete and sign a criminal background statement before being considered for employment.
Recruitment Timeline:
- Posting: 04/08/19 - 04/19/19
- Applications Reviewed: week of 04/22/19
- Eligible List: week of 04/29/19
- Selection Phase Begins: Tentatively the week of 05/13/19
*Timeline is approximate and subject to change
ADDITIONAL INFORMATION:
Application Instructions
Applicants must submit a professional resume and responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
- Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
- Your resume should support the details described in your responses to the supplemental questions.
- If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.
Applications for this position will be accepted, online, until 75 completed applications have been received, but will close no later than 11:59 PM, on April 19, 2019, whichever comes first. Do not attach materials not requested. Applications received after the 75 application limit has been reached will not be included in this recruitment process. E-mailed and/or faxed applications will not be accepted.
Apply online: https://agency.governmentjobs.com/portlandor/job_bulletin.cfm?jobID=2405497&sharedWindow=0
If you are requesting Veteran's Preference, attach a copy of your DD214 / DD215 and / or Veteran's Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for.
Veteran's Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment.
Non-citizen applicants must be authorized to work in the United States at time of application.
It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. If you wish to identify yourself as an individual with a disability under the Americans With Disabilities Act of 1990 and will be requesting accommodation, the requests must be made to the Analyst(s) named below No Later Than the Closing Date of This Announcement.
Questions?
Teresa Dahrens, Senior Human Resources Analyst
Bureau of Human Resources
Teresa.Dahrens@portlandoregon.gov
(503) 823-4516
An Equal Opportunity / Affirmative Action Employer