Network Operations Manager
Berkeley Lab’s Information Technology (IT) Division has an opening for a Network Operations Manager. This position will lead LBNL’s Campus Networking Group and provide high-speed wired and wireless networking to over 20,000 endpoints supporting the scientific and operational staff of the laboratory.
What You Will Do:
Provide leadership and technical direction for development and technical planning for all network services at the Lab.
Create and develop a vision and strategy for the group by working with the Laboratory Network Security Manager and Infrastructure Services Department Head.
Provide expertise and consulting for the scientific and operational groups related to large scientific traffic flows, Science DMZ installations, networked computer systems, and related technologies.
Collaborate with the Laboratory Network Security Manager, Berkeley Lab Network and Computer Science Research Groups, and other key stakeholders to develop, implement, improve upon, and maintain network security measures.
Oversee all technical projects assigned to LBL.net group and lead some cross-group projects.
Establish project schedules and budget estimates for meeting deadlines and deliverables.
Act as liaison with network services providers including ESnet and CENIC.
Provide effective line management to Computer Systems Engineers, student employees and contractors in the Networking Group by hiring excellent staff and conducting performance management.
Assure staff is meeting goals, provide both positive and constructive feedback to staff and keep them motivated.
Ensure all staff members have career development goals.
Maintain a work environment that embraces diversity, fosters creativity and innovation, and ensures that DOE and Laboratory rules and policies are observed.
Represent Berkeley Lab to and engage with the Broader DOE and Research and Education networking communities.
What is Required:
Bachelor’s Degree in Computer Science, Engineering, Business or related field, and progressively complex and current applicable systems support and engineering experience, plus a minimum of 3 years of experience in a managerial role of complex computer systems or networking unit or the equivalent combination of education and experience.
Experience managing the network needs of research organizations, or other experience supporting high technology, diverse, and demanding technical environments.
Extensive experience in project management and execution, including project budget and resource allocation to meet both normal operational and specific project goals.
Extensive experience providing leadership and supervision to professional, technical, production, and administrative staff to meet organizational objectives and commitments.
Outstanding communication skills with well-developed experience presenting complex issues in both technical and non-technical formats.
Demonstrated ability to provide excellent customer service and exceed customer expectations.
Extensive working and advanced knowledge of some or all of the following:
Network topologies and services, both wired and wireless.
The needs associated with scientific data and high-performance computing.
Consumer/business VOIP technologies.
Security that supports high performance research and administrative support networks.
What We Prefer:
Master’s Degree in Engineering, Computer Science or a related field or equivalent additional experience.
Demonstrated ability to develop service agreements and financial models for services.
Familiarity with DOE Office of Science research programs and/or Research and Education networking communities in the US or abroad.