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CAPI USA has been working with immigrant, refugee and low-income communities since 1982 and serves about 3,500 participants annually.  CAPI’s mission is to guide individuals in their journey toward self-determination and social equality. CAPI’s holistic programming seeks to enhance economic and social change opportunities that allow people of all ages and nationalities to lead successful lives.



This position works directly with low-income people to assist them in completing cohort training, securing industry recognized certificates and credentials and securing employment in a desirable full-time position. This position teams with a full-time AmeriCorps member to recruit, vet, orientate and enroll low-income people into CAPI’s On Ramp or Bridge to Integrated programming. The Career Pathways Navigator conducts client assessments, develop vocational/career plans, and administers coordinated case-managed services that link together individual and small group readiness training (i.e., employer expectations; resume preparation; interviewing skills; job search strategies; computer literacy; etc.), ABE GED/ELL classes, credentialed training (provided by partnering training organizations), and job placement and retention support services.



·        Conduct pre-enrollment and enrollment activities to ensure clear expectations and appropriate program candidates

·        Works with the Career Pathways service team and all CAPI staff to recruit and orientate at least 80 people annually

·        Provides high quality case management, training and employment placement services

·        Provides leadership to the Immigrant Career Pathways service team in administering effective workforce development services

·        Works closely with the MOC AmeriCorps member to ensure effective management of MOC AmeriCorps caseload, direct service delivery and record keeping

·        Serves as a strong team player, helping CAPI achieve its mission and strategic imperatives



·        A 4-year degree in a related field

·        Two years of related workforce development experience; preferably with immigrant and low-income populations

·        Knowledge of various workforce development programs and local provider organizations

·        Effective assessment and evaluation skills

·        Bi-lingual preferred though not required

·        Knowledge of the barriers participants encounter in searching for, obtaining and retaining employment and training.

·        Ability to develop strong working relationships with diverse immigrant populations, diverse staff, employers, post- secondary institutions, ABE providers and others

·        Ability to work both as a team member and independently with minimum supervision

·        Effective communication skills - both verbally and in writing

·        Ability to manage time effectively, prioritize, and meet deadlines

·        Skilled in facilitating groups/trainings

·        Culturally competent


CAPI USA is an Equal Opportunity/Affirmative Action Employer and will not discriminate against any person on the basis of race, religion, national origin or sex in violation of Title VII.  CAPI USA prohibits discrimination against employees, applicants for employment on the basis of age, race/color, disability, marital status, national origin, religion, sex, gender identity, sexual orientation, familial status, genetic information or veteran’s status. AN AFFIRMATIVE ACTION, EQUAL OPPORTUNITY EMPLOYER M / F H DV.


Our organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the recruiting process. If you apply for this position, you may see references to MACC in some online materials. You may also be contacted by a MACC employee to conduct or schedule an interview.

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