Distribution Center Help Desk
OVERVIEW:
Working as Part-Time Distribution Center Help Desk, you will provide assistance to Fastenal branches by responding to Help Desk calls. This is an entry level position based out of our distribution center located at 2001 Theurer Blvd., Winona, MN 55987.
RESPONSIBILITIES:
The duties and responsibilities of this position include, but are not limited to:
o Contacting customers via email and telephone
o Retrieving product for walk-in customers
o Auditing inventory
o Responding to support emails and FastHelp tickets
o Complying with safety regulations
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
o Prior administrative/customer service experience OR industry experience and product knowledge
o Excellent written and oral communication skills
o Proficient using Microsoft Office Suite
o Highly motivated, self-directed, and customer service oriented
o Demonstrate strong attention to detail and math aptitude
o Ability to learn and perform multiple tasks in a fast paced environment
o Ability to work independently as well as in a team environment
o Willingness and ability to work a flexible schedule
o Demonstrate our core values of ambition, innovation, integrity and teamwork
o Ability to lift, slide and lower packages that typically weigh 25lbs-50lbs
o Ability to pass the required drug screen (applicable in the US, Puerto Rico, and Guam ONLY).
Working as Part-Time Distribution Center Help Desk, you will provide assistance to Fastenal branches by responding to Help Desk calls. This is an entry level position based out of our distribution center located at 2001 Theurer Blvd., Winona, MN 55987.
RESPONSIBILITIES:
The duties and responsibilities of this position include, but are not limited to:
o Contacting customers via email and telephone
o Retrieving product for walk-in customers
o Auditing inventory
o Responding to support emails and FastHelp tickets
o Complying with safety regulations
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
o Prior administrative/customer service experience OR industry experience and product knowledge
o Excellent written and oral communication skills
o Proficient using Microsoft Office Suite
o Highly motivated, self-directed, and customer service oriented
o Demonstrate strong attention to detail and math aptitude
o Ability to learn and perform multiple tasks in a fast paced environment
o Ability to work independently as well as in a team environment
o Willingness and ability to work a flexible schedule
o Demonstrate our core values of ambition, innovation, integrity and teamwork
o Ability to lift, slide and lower packages that typically weigh 25lbs-50lbs
o Ability to pass the required drug screen (applicable in the US, Puerto Rico, and Guam ONLY).
| Please respond by Wednesday, March 21, 2018. |
| Equal Opportunity Employer-Minorities/Females/Veterans/Disabled/Sexual Orientation/Gender Identity |