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Outreach and Volunteer Coordinator


Manage volunteer services and marketing-outreach for the HOME Program;

Develop and maintain strong relationships with community members;

Public speaking and presentations



Marketing to and recruitment of clients, employees, volunteers and community partners;

Develop and maintain relationships with individuals and groups;

Actively engage in the community:

Presentations/meetings: to include community centers, senior groups, faith-based organizations, city meetings, corporations, schools and as requested;

Distribute literature on the HOME program and Senior Community Services;

On-line maintenance of web sites and email contacts;

Compile and maintain record of all outreach contacts, follow-up and outcomes, to be reported quarterly to the Director;

Assist Communication and Development Department with developing, coordinating and implementing public relations, marketing, communications, website and donor plan;



Recruit, Train and Coordinate volunteers:

Posting volunteer opportunities on various media sources;

Contacting local businesses/corporations/faith-based/schools/individuals;

Attending community and corporate volunteer expos and fairs;

Complete intake registration for new volunteers, perform criminal background checks and conduct orientations;

Coordinate assignments, with detailed instructions and client contact information.

Schedule specific task assignment between volunteer and client;

Data entry of client and volunteers, volunteer task tickets, and tasks completed;

Follow up on Task Completion:

Collect total number of volunteers and task hours served;

Collect signed photo release when stories and photos are shared;

Mail or email thank you/ certificate of recognition/donor request;

Collect feedback on volunteer experience;

Present the opportunity for an on-going relationship;

Present the opportunity for donors to make financial donations;

Compile accurate statistical & demographic information for monthly, quarterly and yearly reports;

Maintain volunteer files (computer and physical);

Develop skilled based and internship opportunities;

Work with HOME staff and other SCS staff to coordinate agency wide volunteer recognition;



Assist team to develop, plan, and implement short- and long-range goals;

Attend staff and community meetings;

Assist staff with semi-annual newsletter;

Assist all HOME team staff with phones and data entry;

Promptly answer phone and email inquiries;

Other duties as assigned;



Three or more years’ experience in volunteer management preferred;

Passion for the mission and vision of SCS;

Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.;

Appointment scheduling skills (between volunteer and client);

Able to work in an open-office collaborative team environment;

Self-motivated, able to manage multiple priorities and make decisions;

Excellent communication skills, enthusiasm for written communication;

Ability to assist with employees, to include organizing, prioritizing, and scheduling work assignments;

Microsoft Office applications proficiency (Excel, Word and Outlook);

Ability to learn in-house databases;

Positive attitude and a team player;

Able to sustain a high amount of energy from spring thru fall (April - November);

Strong organizational skills;

Able to be flexible in approach and schedule;

Calm and compassionate in working with the elderly and their caregivers;

Occasional night and weekend work required;

Must have a valid driver’s license and automobile available;

Must be able to lift 20 pounds and set up for events;

Four year degree in related field strongly preferred;

Must be able pass reference and background check;



Location: Minnetonka, MN; on the bus-line; 40 hours per week;

$30,160-$34,320 based on experience, generous benefit package offered


Send Resume & Cover Letter by 12pm on Thursday, February 15, 2018 to:

Email: ;

Jon Burkhow, HOME Program Director;

Senior Community Services ;  

10201 Wayzata Blvd., Suite 335 ;  Minnetonka, MN 55305  

Fax: 952-541-0841