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Social Work Unit Supervisor


The Human Services and Public Health (HSPH) area of Health and
Human Services (HHS) seeks a Social Worker Unit Supervisor to
work within the Parent Support Outreach Program (PSOP) unit. This
position will direct the work unit of social workers and social
service professionals. The PSOP unit works towards the alignment
of youth and family services across the county with a goal
towards early identification of needs and services, better
integration, and a coordinated approach for positive outcomes for
children, youth, and families. The office location for this
position has not yet been determined.

HHS requires its employees to be focused on results for clients
and customers; with opportunities for flexibility and an emphasis
on work/life balance.

Hennepin County offers impressive benefits that include: health,
dental, vision, life, and short/long-term disability insurance,
11 paid holidays per year in addition to paid time off (PTO),
paid parental leave, tuition reimbursement, a defined benefit
pension plan (PERA), retirement savings programs, trade time for
fitness, and many more.

The primary duties and responsibilities of this position
include: •Provide leadership, direct supervision, and coaching
to a unit of staff responsible for providing PSOP child welfare
•Participate in determining goals and objectives for PSOP.
Monitor outcomes and provide ongoing recommendations for service
delivery and implementation.
•Administer and enforce the employer/employee labor agreement
and Human Resources rules; interpret agency rules, regulations,
and policies for staff.
•Serve as program lead, subject matter expert, and ensure
program compliance with applicable state and federal regulations.

•Monitor program funding and revenue in partnership with
contract teams, planners, and other stakeholders.
•Facilitate continuous process improvement of systems and
programs by determining needs and improvements, developing plans,
policies, procedures, and evaluating outcomes of services.
•Promote and maintain a work environment where all customers
and employees are treated respectfully.
•Work with the team to improve processes and results, assure
the team uses data to manage work, and use existing data for team
decision making; participate in selection of new employees;
evaluate staff performance.
•Collaborate and interact with internal and external partners
to ensure positive client outcomes.
•Establish and maintain productive and positive working
relationships with contract providers, Department of Human
Services (DHS), and other stakeholders.
•Assist area and department managers in effectively managing
resources while considering and maintaining quality.
Best Qualified Candidates will have: •One of the following:
◦One of the following:
◦Master's degree in social work or closely related field (or
licensed as a graduate social worker by the Minnesota Board of
Social Work) and three or more years of experience as a social
◦Bachelor's degree in social work, psychology, sociology, or
human services, plus 27 or more quarter credits of graduate work
in areas such as social work methods, human growth and behavior,
principles of social welfare, and four or more years of
supervised experience as a social worker
◦Six or more years of experience as a Senior/Psychiatric/Child
Protection Social Worker in Hennepin County

•A valid driver's license; ability and willingness to travel to
various worksites throughout the county.
•Experience working with child protection services and
•Supervisory, team, or project lead experience.
•Advanced skill in using computer software including Microsoft
Word, Excel, Access, and PowerPoint.
•Ability to: ◦Build and nurture collaborative relationships
with a variety of employees, and customers/partners, both
internal and external.
◦Lead staff through transformational and cultural shifts.
◦Be flexible and comfortable with change, complexity, and
◦Recognize and respect cultural differences and provide
culturally appropriate services.
◦Communicate effectively both verbally and in writing and
manage multiple priorities.
◦Be an innovative systems thinker; use critical thinking and
apply creative problem solving.
◦Manage conflict and foster a teamwork environment.
◦Lead a mobile, geographically dispersed team.

Invitations to interview will be based upon an assessment of
education and experience. Final candidates may be required to
pass a background check and drug test post-interview.

Hennepin County envisions an organization where our commitment to
diversity is fundamental in providing excellent service to our

Type: Full-time (35+ hours/week)
Wage/salary range: $54,951.52 - $97,662.24 Annually
Experience required: 6+ years