Human Resource Consultant 2 - Operations Lead

The Opportunity:  The Washington State Department of Transportation (WSDOT) Office of Human Resources and Safety is seeking an experienced HR professional to fill the role of Human Resource Consultant 2 – Operations Lead in Olympia, WA.
 
Working both independently and as a member of a professional and fast paced team, you will function as a lead consultant, providing day-to-day guidance to the Operations team providing personnel, position, and benefit processing and consultation with agency wide impact. You will also plan, organize, and carry out assignments; oversee and assign the work of Operations team members, ensuring effective and efficient customer service. Employee is expected to maintain a positive, growth-oriented learning environment assisting coworkers with managing daily activity in the Operations Unit.
 
At WSDOT, we honor diversity in the workplace and support one another with respect and trust. If you would like to join our team-oriented environment and enjoy a continuously changing environment, and a great deal of career stability and growth, definitely consider a career opportunity with WSDOT.
 
This position will perform the following work:

• Operates in a lead capacity over a professional team of Human Resource Consultants by providing day to day guidance and interpretation and application of established human resource rules, policies, procedures, regulations, and collective bargaining agreements. Assign, monitor, instruct and check the work of the team to ensure timely and accurate processing within payroll deadlines.
• Processes and provides guidance to Operations team and Regional HR staff regarding employee and position actions, and medical/dental and long term disability benefits.
• Ensure rules, guidelines, policies and procedures are administered appropriately.
• Provides coordination amongst team on delegated assignments.
• Represents the office at agency specialty meetings.
• Assists in onboarding and training of new Operations staff and Regional HR staff.
• Monitors work queues for items that need research and action to complete payroll processing. Resolves or escalates anomalies to Operations supervisor as appropriate.
• Gives direction for technical resolution of Enterprise Content Management program, HRMS, and PAY1 related issues. Escalates problems to the Operations Supervisor for further solution.
• Responsible for auditing information entered into HRMS, PAY1 and Enterprise Content Management program by staff. Analyzes audit reports to identify areas of improvement and make recommendations.
• Develops and maintains best practice manuals for references regarding business processes and procedures.
• Perform special projects and other duties as assigned as part of the OHR shared services team.

 
An ideal candidate for this position will have:

• A Bachelor's degree with focus on business, human resources, social or organizational behavioral sciences or a related field and one year of professional human resources experience; or a combination of experience and education; or two years of human resource experience.
• Demonstrated experience interpreting and applying rules, policy, collective bargaining agreements.
• Demonstrated experience using HRIS software.
• PHR certification is preferred.
• Experience leading and coaching staff.
• Knowledge in HRIS software: ECM Portal, ECM Capture, HRMS and PAY1.
• Experience interpreting and applying state and federal benefits laws.
• Knowledge of Washington State Employee benefits programs.
• Experience conducting research and utilizing software applications to pull data from various sources to produce reports.  
• Ability to work in a fast paced environment, manage multiple interruptions, and complete work accurately within deadlines.
• Ability to effectively communicate technical information verbally and in writing.

 
How to Apply: Applications for this recruitment will be accepted electronically. Please select the large "apply" button at the top of this announcement. You may need to set up an account profile. To be considered for this position you will need to answer the supplemental questions, as part of the supplemental questions you will need to provide a letter of interest. Your letter of interest should describe how your experience, training and education make you a viable and competitive candidate for this position.
 
Contact us: For inquiries about this position, please contact Erik Lunke at 360-705-7747 or email to lunkee@wsdot.wa.gov.  Please reference recruitment number 17DOT-HQ-03764e.
 
The Washington State Department of Transportation is an equal opportunity employer. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, and disabled and Vietnam era veterans are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may call or email the recruiter.