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JOB CLASS TITLE: Administrative Officer II |
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POSITION NUMBER: 60078685 |
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DEPARTMENT: Dept of Commerce |
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DIVISION/SECTION: Workforce Solutions |
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SALARY RANGE: |
$39,632.00 - $65,323.00 Annually
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SALARY GRADE / SALARY GRADE EQUIVALENT: 70 |
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COMPETENCY LEVEL: Not Applicable |
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APPOINTMENT TYPE: Permanent Full-Time |
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WORK LOCATION: Wake County |
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OPENING DATE: 10/16/17 |
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CLOSING DATE: 10/27/17 5:00 PM Eastern Time |
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DESCRIPTION OF WORK: |
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This is a Repost, previous applicants will need to reapply to be considered
This position is responsible for providing technical assistance to Division of Workforce Solutions (DWS) staff statewide about the Work Opportunity Tax Credit (WOTC) Program. Interpret programmatic changes resulting from federal legislation and communicate these changes accordingly with workforce staff and business customers. Develop and perform routine quality checks on caseload processing date(s) from monthly reports into quarterly reports for the U.S. Department of Labor on WOTC activity for the state in agreement with the reimbursable grant. Prepare weekly forecasting reports for management for WOTC planning, activities and workflow results. Serve as the communication liaison between WOTC staff, federal representatives, DWS IT staff and external partner staff to maintain strong two-way communications around technology update/development needs. Coordinates the WOTC Program with employers and consultants. Provide effective working relationships with employers, consulting organizations, and state agencies.
Determine and assign WOTC staff roles and responsibilities as technology is updated to new federal regulation changes. Distribute, review and manage work regularly to determine if problems exist and to determine staffing needs. Train staff on procedures used to operate WOTC online filing and processing system. Set goals and evaluate work performance according to State and Agency procedures. |
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KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES: |
- Demonstrated experience in project oversight, strategic analysis and implementation of administrative policies and procedures associated with a business or program.
- Demonstrated ability to communicate information in a written or verbal format to a variety of audiences to inform, influence or negotiate regarding programmatic issues.
- Demonstrated ability to establish and maintain effective working relationships with personnel, officials, or the general public.
- Demonstrated ability to exercise judgment and discretion in establishing, applying and interpreting policies and procedures.
- Demonstrated ability to qualitatively & quantitatively evaluate processes and internal procedures to ensure effectiveness, and to develop and implement methods for improvement.
- Demonstrated knowledge and experience planning, assigning and supervising the work of three or more subordinate employees including: performance management, training, and hiring decisions.
MANAGEMENT PREFERENCES - Experience with Work Opportunity Tax Credit (WOTC) program or other federally implemented manpower programs. |
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MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: |
Graduation from a four-year college or university and three years experience in personnel, budgeting, research, or administrative management preferably involving participation in the planning and management of a business or governmental program; or an equivalent combination of education and experience.
Degrees must be received from an appropriately accredited institution. |
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SUPPLEMENTAL AND CONTACT INFORMATION: |
For consideration for this vacancy, all applicants must complete an on-line application using this link https://www.governmentjobs.com/Applications/Index/northcarolina.
If multiple applicants are submitted to an individual posing only the most recent application received prior to the posting closing date will be evaluated for consideration. Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript.
**INCLUDE ALL RELEVANT EDUCATION, WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION.
Application with "see attached" or resumes in lieu of completed education and work experience on the formal application will be deemed incomplete and will not be eligible for consideration for the vacancy. All attachments, unless specifically requested in the vacancy announcement (i.e. transcripts, proof of licensure or certification, etc.), are considered optional and will not be reviewed during initial screening to determine applicants eligibility for the vacancy.**
Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.
Applicants seeking Veteran's Preference under N.C.G.S .126 must submit a DD Form 214, Certificate of Release or Discharge from Active Duty. This information may be attached to the on-line application or be faxed on or before the closing date.
Applicants may check the status of their application for a vacancy at any time by logging in to the government jobs system using the above link. Once the applicant has logged in, the status of each submitted application is documented next to each vacancy for which he/she has applied.
All applicants recommended for hire will be subject to a criminal background check.
Brenda L. Clark
Division of Workforce Solutions
Phone: (919) 814-0472
Fax: (919) 662-4632 |
